ph9


ph9 Status Checker


Important

The below should pick up major incidents.

Some issues or bugs are not possible to be picked up by the below.

UP up DNS 1
UP up DNS 2
UP up Websites - bespoke (2014 onwards)
UP up Websites - off the shelf (2014 onwards)
UP up Websites - pre 2014 websites
UP up Bulk email sender (for pre 2014 websites)
UP up Client Portal - Antiques Web Design
UP up Client Portal - ph9
UP up Client Portal - uporium
UP up Data services (for 2014 onwards sites)
UP up MailEnable email - IMAP
UP up MailEnable email - POP
UP up MailEnable email - SMTP
UP up MailEnable email - webmail
UP up Support ticket creation


How these checks are performed

These checks are performed automatically using a third party monitoring service called Pingdom. The tests are run every minute from the following locations:-

New York, USA
Dallas, USA
Amsterdam, Netherlands
Stockholm, Sweden
San Jose, USA



Third party services


The following services are not made by ph9, but many of our clients use them or they form part of our service. You can access their status pages using the links below.

If the following providers have issues please contact them directly as we have no control or influence over them, so are unable to help

Cake Mail
http://status.cakemail.com/
Campaign Monitor
https://status.campaignmonitor.com/
GMail / Google G Suite
https://www.google.co.uk/appsstatus
Mail Chimp
https://status.mailchimp.com/
Pingdom
https://status.pingdom.com/



Where our services live


The majority of our services are hosted with Amazon Web Services (AWS) in London, unless we have specific requirements for them to be hosted elsewhere. You can additionally check the status of AWS by going to their status checker here.

In case there is an issue with Amazon Web Services, the page you are looking at is hosted with a different provider in New York, USA.




© 2019 ph9 Ltd t/a ph9 web design, uporium, Antiques Web Design